Privacy Policy

Introduction

At Monglish Academy Ltd. (71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom), we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines our practices when you visit or use our website:

https://monglish.co.uk

By accessing or using our services, you agree to this policy. If you do not agree, please do not continue using our website.

Information We Collect

We may collect and process the following types of personal data:

  • Full name
  • Email address
  • Mobile number
  • Payment information
  • Usage data (IP address, device type, visited pages)


How We Collect Your Data

Your data may be collected through:

  • Registration or contact forms
  • Interactions with our website
  • Cookies and tracking tools
  • Public or verified third-party sources



How We Use Your Data

We use your data for purposes that improve your experience and fulfill our legal and contractual obligations, such as:

  • Creating and managing your user account
  • Sending course updates and marketing content (with your consent)
  • Issuing certificates and collecting reviews
  • Providing customer support and technical assistance
  • Processing secure payments
  • Complying with legal and regulatory requirements
  • Enhancing our website through analytics and performance tracking



If we intend to use your data for a new purpose, we will request your prior consent.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it only in the following cases:

  • With trusted third-party service providers (e.g., Stripe for payment processing, analytics tools)
  • When required by law, regulation, or legal proceedings
  • To enforce our Terms of Service or respond to legal claims
  • In case of business transfer, acquisition, or merger—your data may be transferred as part of the assets

We ensure all third parties comply with data protection standards and only use your information for the agreed purposes.

Data Retention

We retain your personal data for as long as needed to fulfill the purpose for which it was collected. Typically:

  • Between 90 days and 2 years of inactivity
  • Longer durations may apply if legally required (e.g., financial records, dispute resolution, fraud prevention)
  • Anonymous or aggregated data may be retained indefinitely for analytical purposes

⚖️ Your Rights

Depending on applicable law (such as GDPR), you may have the right to:

  • Access your personal data
  • Correct or delete your data
  • Restrict or object to data processing
  • Receive a copy of your data (data portability)
  • Withdraw marketing consent at any time
  • File a complaint with a data protection authority


To exercise any of these rights, please contact us

[email protected]




Data Security

We apply modern encryption technologies (including SSL) to protect your data from unauthorized access, misuse, or alteration. However, no system is 100% secure. You use our services at your own risk and agree that we are not liable for breaches outside our control.

Third-Party Links

Our website may include links to external websites we do not control. We are not responsible for their content, practices, or privacy policies. We encourage you to review their policies before submitting any personal information.

️ Accreditation & Legal Information

Monglish Academy Ltd. is a registered company in England and Wales (Company No. 14083316), headquartered in London.

We are recognized for providing certified English language programs, with instructors holding TKT, CELTA, and DELTA qualifications from the University of Cambridge.


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